Shipping & Returns

Shipping Policy

All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or bank holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout.

  • Free delivery on all subscriptions

  • Free delivery when you spend over £10

  • Large letter – Royal Mail 48 - £1.50

  • Small Parcel – Royal Mail 48 - £3.00

  • Any shipping charges will be calculated when you check out.

Return & Refund Policy

If you are unhappy with your goods for a legitimate reason such as: missing or damaged contents, or the box did not arrive, we will offer a full refund.

In order to be eligible for a refund, you have to request the refund within 30 calendar days of your purchase You can request a refund by emailing us at info@pitpro.co.uk to arrange return of the unopened product to us in its original condition; customers are liable for return postage.